CarVertical's Trustpilot presence is mixed. While it fares better than HPI, recurring complaints include reports being thin on data for UK-only cars, difficulty obtaining refunds for reports that contained little useful information, and aggressive email marketing after purchase.
Several reviewers note that the "damage records" section was empty for their UK car, which is expected since those records are primarily sourced from European auction and insurance databases. If you pay £33.99 expecting comprehensive damage data on a UK car, you are likely to be disappointed.
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There is one scenario where CarVertical could be worth the money: you are looking at a car that was previously registered in another European country, and you want to see its history before it arrived in the UK. Grey imports, ex-European fleet cars, and vehicles brought over from Ireland, Germany, or France could benefit from CarVertical's cross-border data.
Even in that scenario, consider running a CarCostCheck first. The free report will show you the car's UK MOT history, mileage pattern, reliability score, and running costs. If everything looks clean and you still want European history confirmation, then a CarVertical report is a reasonable additional spend. But paying £33.99 as your first and only check is poor value when £4.99 gives you more UK-specific data.
CarVertical has carved out a niche with European vehicle history, and if you are specifically buying a European import, that data can be valuable. For the other 95% of UK used car transactions involving standard UK-registered vehicles, it is the most expensive and least comprehensive option available. You pay nearly seven times more than CarCostCheck and receive less useful data for a UK purchase. The European history feature is a solution to a problem that most UK buyers do not have.
CarCostCheck is not just a cheaper version of HPI. It is a fundamentally better product that happens to cost 75% less. Here is what you get that HPI does not offer at any price:
- Real-time market valuation from £2.99, powered by over 650,000 live UK dealer listings. See what your car is actually worth in your local area, how quickly similar cars sell, and how the price compares nationally.
- Estimated vehicle lifespan: Our AI model analyses over 100 million data points to predict how many years the car has left and the probability of it being on the road in 12 months.
- Insurance costs by age: See estimated annual premiums for drivers aged 20, 30, 40, and 50. Budget before you buy.
- Running cost breakdown: Annual fuel, road tax, MOT, predicted repairs, and total cost per month. All calculated for this specific car.
- Health score (0-100): A single number that tells you the overall condition of the vehicle based on MOT history, advisory patterns, mileage consistency, and maintenance trends.
- Common faults: Known issues for this exact make and model, drawn from real MOT failure data across thousands of vehicles.
- 12 free checks: Full MOT history, mileage verification, reliability score, running costs, fuel costs, insurance group, red flag alerts, common faults, recall check, ULEZ compliance, and more. All before you pay a penny.
The premium history check (£4.99) uses the same Experian database as HPI, AA, and RAC. You get identical stolen, finance, and write-off data. The complete bundle (history + valuation) is £6.99, still 65% cheaper than HPI's basic check.
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